Description
The Services Retainer provides guaranteed, prioritized access to CrowdStrike’s elite security experts whenever needed. Organizations can pre-purchase hours for incident response, threat hunting, security assessments, and advisory work. This ensures immediate assistance during emergencies without contract delays. The retainer also supports proactive engagements such as tabletop exercises, security audits, and strategic planning. By maintaining an ongoing relationship with CrowdStrike, organizations gain a trusted partner ready to respond to threats and improve security posture on demand. This predictable model helps optimize budget allocation while ensuring rapid access to expertise during critical situations.
Abbas –
Before Services Retainer, incident response felt reactive and frantic. Now, accessing CrowdStrike experts feels like having a dedicated security team on speed dial. We’ve noticeably reduced our response time and improved our overall security posture thanks to their proactive threat hunting. Support is exceptional, knowledge is deep.
Elijah –
Implementing Services Retainer was a game-changer when facing a suspected ransomware attack. The instant access to CrowdStrike’s expertise allowed us to quickly isolate the threat and prevent data loss. Their threat hunting capabilities uncovered vulnerabilities we hadn’t identified. The peace of mind is invaluable.